You need to define the CARDS ratings club name in your member's masterfile. This name is used as the default file name during export and import options used each month. It is also the name used by the CARDS system to identify the club during the update procedure.
From your main screen select [System] [Club details]. Alternatively from the members masterfile screen (F9) select [Options] [Club details]. Click in the last field "name" within the group "Ratings club name". Enter the name you prefer as the CARDS club name. For example the "Cairns bridge club" might choose "cairns" as the name. Choose a single word that best describes your club. Click [OK].